The result of a 2 year long project by IDEO is the new and quite fantastic Automatic Teller Machine Self Service Bank for client BBVA (Spanish Bank). IDEO has tried to retouch every aspect of the experience and done really well. Do check out the product video at http://futureselfservicebanking.com

The most impressive part to me is the way they rotated the machine 90º to enhance privacy:

Keeping the line of waiting people in the corner of your eye, instead of behind your back, let’s people feel safe on a rational and subconscious level.

Takes me back to a quote I once read somewhere:

Creativity is the defeat of habit by originality
- Arthur Koestler